Compliance with HIPAA laws is not optional. Read up on these common HIPAA violations to keep your business in compliance![Read more…] about The Most Common HIPAA Violations and How You Can Prevent Them
Recently we talked about the challenges healthcare providers face from data breaches and leaks. These threats sometimes come from low-tech sources, like our people. But often it is our infrastructure – both IT and medical – that’s to blame. Some examples are:
- Aging computers and those lacking malware protection
- Networked medical devices running old operating systems
- Unprotected or under-protected networks, and
- New IoT and digital mesh devices that depend on secure networks.
Of course, these are all prime targets for cyber attacks.[Read more…] about Thwarting the Attack on Healthcare and Medical Devices
There’s practically no industry that doesn’t rely on happy customers to thrive. That’s why successful companies use customer relationship management (CRM) applications. A CRM attempts to collect, store and analyze every facet of company-customer interaction, to maintain and improve relations between the two.
In short, the goals are to:
- better serve (and keep) your existing customers
- attract new customers
- improve efficiency in every customer interaction
But until recent years, healthcare has been a stalwart holdout in CRM adoption, at least where actual care recipients are concerned. There’s always been a feeling that patients are somehow “different” than customers in other industries. But as healthcare becomes more consumerized, that simply isn’t true anymore.[Read more…] about CRM in Healthcare: Patients are Customers, Too
2015 has been a year of rapid growth and change in healthcare – and that means healthcare IT, too. In our blog, we’ve touch on many of these changes over the course of the year: dealing with PHI in the cloud, virtualized offices, private equity opportunities, the challenges presented by Internet of Things, HIPAA compliance, data leaks and more.
Just last week, Healthcare IT News interviewed the CIOs of several high-profile providers, including hospitals, clinics and research labs. These execs talked about their most pressing opportunities and initiatives they face for the coming year.
So, as the calendar winds down on 2015, it seemed fitting to have a top-10 list of our own. Here are ten challenges that CIOs rate as their highest priorities for 2016.[Read more…] about Ready for 2016? Here’s a Top-10 List for Healthcare IT