Thank you for calling Paranet, there's just a few more steps and you'll be back to work in no time!
With our live remote-assistance tool, a member of our support team can view your desktop, and share control of your mouse and keyboard. There is no need to worry, however - during the screen-sharing session, you will have full, overriding control of both your mouse and your keyboard, as well as the ability to end the session at any time.
Enter your email address, company name and unique connection code that your support representative provided to you in the form to the left.
Click the 'Click Here' button and when prompted, download the small, virus-free plug-in.
With your permission, your support representative can view your screen, and share control of your mouse and keyboard.