9 Benefits of Managed IT Services
One of the most important investments that your business can make is in the safety, functionality and effectiveness of your technology. An in-house team may be able to support your business, however, outsourcing often brings more long-term benefits. A managed IT service provider who takes the time to understand and work with you to accomplish your business’s goals can be incredibly valuable, even beyond the 9 benefits listed below.
1. High Return On Investment
For the same cost as a small in-house team, a managed IT service provider (MSP) offers far more resources to benefit your business. A MSP can offer a much larger team of IT professionals as well as access to the most cutting-edge technology solutions to empower your business. They are also often more effective at protecting your organization from cyber threats. MSPs offer far more resources and thus, value, than a conventional in-house IT team is able to for the same price point.
By outsourcing the management of your IT, your business can focus on your core offering. Time spent training new IT employees is transferred to the MSP. The MSP will also ensure that your business is adhering to your industry’s standards and regulations, once again saving you time and resources. Additionally, outsourcing to a MSP will ensure that your technology is being properly maintained, thus reducing outages and increasing up-time for your employees.
3. Increased Productivity
You may have individuals on staff with IT experience who were hired to develop programs, or to train employees. However, it is easy for them to get sidetracked with miscellaneous requests from coworkers, such as asking for help with log-in issues, thus causing a loss in productivity.
Outsourcing to a managed IT services company provides your employees with a dedicated help line to call when they have IT issues. In turn, this allows your retainer IT staff to focus on the tasks that they were hired to perform.
4. Avoidance of Security Breaches
Cyber crime is always evolving, but you can keep your organization as safe as possibly by outsourcing your cyber security to a specialist who keeps up-to-date with the the latest defenses. Your consultant will also assist your staff in recognizing and avoiding the latest threats aimed at them, thus further decreasing the risk of a security breach. Though cyber security is technically outside of the typical offerings of a MSP, most expand their services to include cyber security offerings.
5. Unlimited Expertise
A Managed IT Service Provider’s employees will most likely have experience and knowledge from a variety of different industries. Employees also frequently continue their education and earn new certifications while they are employed by an MSP, and so offer an ever-deepening level of expertise. Additionally, because your business outsourced to an MSP, the MSP will cover the cost of the training and continuing education, unlike with an in-house team (where the cost would stay in-house).
6. Cloud-Based Services
Fear of a security breach is a major hindrance for most businesses who are considering moving to cloud-based platforms. However, cloud-based access is imperative for users who need to access websites and accounts via their mobile devices. The cloud also enables your employees to work remotely and access your network while traveling. A MSP can not only help you securely move to a cloud-based platform, but will also manage its upkeep going forward.
7. Better Management of Up-Time
Every IT system needs to be updated regularly to increase efficiency and avoid down-time. To maximize up-time during the regular workday, system updates typically will need to be done after hours. With an in-house team, this can often lead to overtime expenses.
With information technology outsourcing, a team of qualified professionals will perform the upgrades remotely when it is least disruptive to your staff. Up-time will be maintained, or even increased, with no additional overtime costs to you.
8. Leverage Your Business Against the Competition
Outsourcing your IT allows you to focus on other aspects of your business to gain a competitive advantage, while simultaneously adding to your value proposition.
Additionally, cyber security is often a top-of-mind concern for your business’s potential clientele. A safe and secure company who they can trust with their sensitive data is certainly more attractive than an untrustworthy one. Often, MSPs also expand their services into cyber security, and so are able to provide access to the latest cyber security technology to defend you and your clientele.
9. Reinvest In Your Business
Often, budget constraints limit the opportunities that could help your business expand. By outsourcing to a MSP, you will be able to reallocate the excess funds that were previously spent on an in-house IT department to furthering the development of your business.
Are You Ready to Choose a Managed IT Firm?
Switching to a Managed IT Services Provider can be an extremely cost-effective and efficient solution to the problems posed by typical in-house IT teams. With expertise that grows daily, MSPs provide businesses with technology solutions that allow them to focus on pursuing their business’s goals instead of worrying about their IT.
If you are interested in continuing the discussion about the benefits of a Managed IT Services Provider, contact us today.