Managing a desktop may seem like a simple task, however, improper use and management allows for potential hardware and software problems that could lead to system failure and security issues. Fortunately, with desktop managed services your business will always have the help it needs when dealing with computers, software and hardware issues.
Desktop managed services provide a wide array of support to keep businesses running as smoothly as possible including:
- Configurations, set-up and upgrades of new computers, software and hardware
- General upgrades and maintenance of existing hardware and software
- Computer repairs
- Onsite and remote diagnostic services
- Internet and network connectivity help and solutions
- Virus and spyware protection and removal
- IT support
When a company purchases a new system, computers, hardware or software, setup or installation can be a time-consuming task. Desktop managed services with deal with the hassle of installation and setup. Furthermore, since the tech time at the desktop managed services has a full range of knowledge they can get the system up and running quickly and properly.
To keep hardware and software running the way it was designed to, they require the necessary upgrades and maintenance. Unfortunately, upgrading and maintaining all the hardware and software in the system takes time and general knowledge of the object you are upgrading. Desktop managed services will keep the computer, software and hardware updated with the latest upgrades required to keep the system working properly.
One of the most damaging problems in today’s day in age of computers is viruses and hackers. Computer viruses are not just an annoying problem they can lead to potentially costly problems for businesses of all sizes. Some viruses are designed to crash the system while others are used to gain sensitive information stored in the company’s system. Like viruses, hackers find security issues in the company’s system that allows them to gain access to confidential information including name, contact information and credit card numbers of clients. This could open up possible lawsuits brought on by the company’s clients. The desktop managed service helps protect the business from dangerous viruses and spyware. They provide extra security to protect the company and its client’s information.
The purpose of desktop managed services (MDS) is to deal with the issues, problems and daily maintenance of computer systems as quickly as possible to allow the minimum amount of downtime for the business. In addition, MDS allows the company to have the advantages of an IT department without actually having to create an extra and generally expensive section to the business.