To stay strategic, back off of commodity infrastructure, learn to trust your users, and partner aggressively on new business initiatives
The specter raised by Nicholas Carr in 2003 — that IT doesn’t matter — has risen again, summoned by the two prevailing trends of the day: cloud computing and the consumerization of IT.
CIOs today would do well to read the original Harvard Business Review essay, in which Carr argues that IT is becoming a commodity the same way rail transportation or electric power did. The essay has well-known flaws, the worst of which is Carr’s narrow characterization of IT as network, compute, and storage infrastructure. But in at least one respect Carr was prescient: The commoditization of those core infrastructure functions is now very real. (read more)